Differences

This shows you the differences between two versions of the page.

--- getting_help [2021/02/08 09:19] – added instructions to find machine ID deadline
+++ getting_help [2021/04/28 10:15] (current) – [Getting Support] Word, spacing, punctuation, case, organization, and clarity fixes brandonm
@@ Line 2: / Line 2: @@
 =====Getting Support=====
-For customer who have [[ https://www.limulus-computing.com/software/system-support| Limulus Computing Support ]]
+For customers who have [[ https://www.limulus-computing.com/software/system-support| Limulus Computing Support]] you may submit questions to our [[https://www.limulus-computing.com/qa/| Question and Answer Page]].
-you may submit questions to our [[https://www.limulus-computing.com/qa/| Question and Answer Page ]].
-You must register with a valid **Machine ID** that can be found by running ''dmidecode -s system-uuid'' (A long hexadecimal string will be printed.) Copy and Paste this string in the [[https://www.limulus-computing.com/qa/| Question and Answer Page ]] registration box along with other information. (e.g. the string will be similar to ''e5b27ff5-49c4-eeb0-2caa-3c7c3f81d9d7'')
+You must register with a valid **Machine ID** that can be found by running ''dmidecode -s system-uuid''. A long hexadecimal string will be printed, similar to e.g. ''e5b27ff5-49c4-eeb0-2caa-3c7c3f81d9d7''. Copy and paste this string in the [[https://www.limulus-computing.com/qa/| Question and Answer Page]] registration box along with other information.
-This page provides specific answers to questions about Limulus Systems and is available to support customers. Questions are usually addressed (and often answered) within 48 hours. Some questions and answers are publicly available, while other require a login.
+The [[https://www.limulus-computing.com/qa/|Question and Answer Page]] provides specific answers to questions about Limulus Systems and is available to support customers. Questions are usually addressed (and often answered) within 48 hours. Some questions and answers are publicly available, while other require a login.
 There is also phone support (information provided at time of purchase).